The Velvet Nest — Plush Rectangular Cat Bed, 4 Sizes
Recommended size: M
A plush place to curl up, with raised sides and a washable cover.
50 × 45 × 15 cm overall
£79.99 View productFrequently Asked Questions
Find help with choosing a size, delivery and your order. If you need a detail that is not listed, contact Giant Paws.
Choosing the right product
How do I know a product will fit my cat?
Measure your cat's comfortable resting position and compare it with the selected product's usable sleeping or platform space. Check entrances, internal dimensions and access routes separately. A breed name, product height or XL label does not guarantee fit. Start with our size guide and ask us if a measurement or load limit you need is missing.
Are all products suitable for every large cat?
No. Suitability depends on the individual cat and the exact model or variant. Check dimensions, load limits and any age or operating requirements before ordering. For an automatic litter tray, also confirm the entrance and internal usable space.
Will I need to assemble or anchor a cat tree?
Requirements vary by model. Review the product information and follow its supplied assembly and anchoring instructions. For a floor-to-ceiling model, confirm the height range and ceiling requirements. Contact us before ordering if you need the instructions or a missing specification.
Delivery and tracking
How much is UK delivery?
Standard UK delivery is free with no minimum spend. Express UK delivery is listed at £5.99; check which options are available at checkout. Read the shipping policy for postcode and large-item details.
How long does delivery take?
Allow 1–2 working days for processing, followed by an estimated 3–5 working days from dispatch for standard delivery. Express delivery is estimated at 1–2 working days from dispatch. Working days exclude weekends and UK bank holidays; remote postcodes may take longer. These are estimates, not guaranteed arrival dates. See shipping and returns for more information.
How can I track my order?
Open our order-tracking page or use the tracking link in your dispatch email. If you need help with a delivery update, email help@giantpaws.co.uk with your order number.
Returns and order help
How do I request a return?
Our published policy allows 30 days after receiving an item to request a return, subject to eligibility conditions and exclusions. Email help@giantpaws.co.uk with your order number before sending anything back. Read the refund policy for the full conditions and refund timings. If a return is accepted, we will provide instructions.
What if my item arrives damaged or incorrect?
Contact us promptly with your order number and details of the problem. Photos of the item and packaging can help us assess it. Use help@giantpaws.co.uk.
Can I change an order after placing it?
Email us as soon as possible with the order number and requested change. Whether a change is possible depends on the order's progress; please wait for confirmation before assuming it has been made.
When will I hear back from support?
We aim to respond within 1–2 working days. Include your order number for order enquiries, or the product name and measurements for sizing help. Visit our contact page.
