Contact
We'd Love to Hear From You
Whether you have a question about sizing for your Maine Coon, need help with an order, or simply want advice on choosing the right piece — our small UK-based team is here to help.
Email Us
The fastest way to reach us is by email at help@giantpaws.co.uk. We aim to respond to every message within 1–2 working days.
Before You Write
You may find an instant answer in one of these places:
- Frequently Asked Questions — sizing, delivery, assembly and more
- Track Your Order — see exactly where your delivery is
- Shipping & Returns — free UK delivery and our 30-day returns policy
- Size Guide — find the right fit for your large breed
Returns & Order Changes
Changed your mind? No problem. Every order is covered by our 30-day returns policy — just email us with your order number and we'll take care of the rest.
Giant Paws — designed for large breeds, delivered with care.