A missing screw can stop an otherwise complete cat tree being assembled correctly. The useful next step is to identify the exact connection, not to try whichever fixing happens to fit a hole. Keep the furniture out of use until the intended assembly can be completed.
Find the model and instruction reference
Look for the order record and assembly sheet. Note the component label and the stage where the fixing is used. If there are several similar posts or panels, photograph the relevant one beside the instruction diagram. A clear reference helps avoid confusion between different joints.
Describe what is missing
Say whether the fixing is absent, damaged or present but not engaging as expected. Include photographs of the connection and any matching original part you still have. Do not remove a sound fixing from another essential joint merely to keep the tower in temporary use.
Ask about exact compatibility
Request confirmation of the required part and whether it is available. Diameter alone does not establish suitability; the complete specification and intended connection matter. Armarkat's own parts guidance illustrates why model and part identification are used, but its hardware is not automatically compatible with Giant Paws products.
Recheck the completed assembly
Once the correct solution is confirmed, follow the model instructions and inspect the whole piece. Do not force a screw that binds, drill a new hole or add adhesive without an approved method. A connection that will not assemble correctly needs clarification before use.
Contact Giant Paws with your order details and a focused photo set. The Scratch Central listing illustrates the complete product; it does not promise spare-part availability. Explore the current range only if replacement furniture is the appropriate next step.
