An automatic litter tray support record should keep the exact model identity, current manual, official app source, order information and observed fault details in one place. Prepare it while the unit is working, without storing passwords or payment details.
The Bothy is listed with automatic cleaning and app connectivity. Those features make model-specific information especially important when several household members share maintenance.
Record the unit identity exactly
Copy the product and model name from the supplied label or documentation. Where the manufacturer provides a serial number or other unit identifier, note where it can be found rather than publishing it in a shared or public document. Keep the Giant Paws order reference and purchase date with the record.
Save the authoritative instructions
Keep the supplied manual and the verified source for any updated official version. Record the version or retrieval date if one is shown. A generic self-cleaning tray guide cannot replace instructions for the actual mechanism in your home.
Identify the official app without storing credentials
Note the app's exact name and verified download source, plus the household member responsible for account recovery. Do not write passwords, one-time codes or private security answers in the tray record. Use supported household access rather than sharing credentials where the service offers it.
Create a neutral fault template
Leave fields for the date, time, machine state, indicator or error code, app message, recent cleaning and recent litter changes. Describe what happened without guessing the cause. Add photographs only when they can be taken without reaching into a moving or exposed mechanism.
Keep safety and access at the top
The record should remind carers to provide a suitable ordinary tray when the automatic unit is unavailable and to follow the exact stop or isolation sequence in the manual. It is a handover aid, not permission to dismantle or override the unit.
Use the record alongside the guides to responding when an automatic litter tray stops mid-cycle, preparing for a power cut and moving the app to a new phone.
